Frequently asked questions

Subject to verification, shared, reseller and VPS services should be activated instantly. Dedicated Servers and custom services may take up to 24 hours to be deployed unless you have been told otherwise.
Our VPS services are based on OpenVZ 7 virtualization however we are considering introducing a KVM product line in the future.
Some of our yearly shared and reseller hosting plans include a free domain. If your plan does not include a free domain, then you're still more than welcome to purchase the domain from us which can be managed via your client area.
Whilst our services are generally unmanaged (unless specified), we still aim to respond to support requests within a few hours at most and will help in any way we can.
For most services, rDNS can be set via our client area. Otherwise, our support team will be more than happy to do it for you.