No minimum contract period required! If you have a Hetzner Cloud server for less than a month, you only pay the hour-based fee.

We will invoice you for your Hetzner Cloud Server as long as it exists, even if you are not actively using it. If you no longer want the server, simply delete it.

All of the Hetzner Cloud features are also available via a REST-API and a CLI tool for developers so that you may automate your cloud infrastructure administration. It is easy to get started using our thorough documentation and programming examples. If you use the API to develop Open Source projects, you may be eligible for a credit on your account of up to € 50. For more information, click here.

•  How do you bill your servers?

  Servers have both a monthly price cap and a price per hour. Your server’s bill will never exceed its monthly price cap. If you delete your Cloud Server before the end of the billing month, you will only be billed the hourly rate. We will bill you for each cloud server until you choose to delete them. Even if you aren’t actively using your server, we will bill you for it.

•  Do you bill servers that are off?

  Yes. All servers that have finished their creation process will be billed until they are deleted, regardless of their state.

  This is because, internally, we allocate full resources to servers regardless of their power state. And it enables rapid startup and boot times for you, the customer.

•  Is there any way to get a custom configuration?

  Customized virtual servers (additional RAM, additional/larger drives etc.) are not currently available.

•  How reliable are local storage disks for servers?

  Servers with local storage keep all data on a local RAID10 on the host system. This provides fault-tolerance in case of hardware defects. They are optimized for high I/O performance and low latency and are especially suited for applications which require fast access to disks with low latency, such as databases.

•  Can I install Windows?

  Right now we are focusing on support for Linux as an operating system. If you wish, you may install Windows on your own, and we have seen successful installations done. However, we will not provide any support for Windows.

•  Do you plan to add x feature?/Will you add more features?

  We started Hetzner Cloud with the minimal feature set we think is necessary to enter the market. However we intend to continually add new features and services. We have designed our internal development methods and systems to allow us to add more features.

  Unfortunately we cannot provide you with a precise roadmap of the things we are working on. However you can stay up to date by following us on Twitter at https://twitter.com/hetzner_online

•  Will you add additional locations in different geographic regions?

  We recently added Ashburn, Virginia and Hillsboro, Oregon (USA) as new locations for Hetzner Cloud servers and other Cloud features. Our development team is always on the lookout for other geographic locations where we might provide Hetzner Cloud services in the future.

•  Is there a library to access Hetzner Cloud from my programming language?

  We currently maintain official open source libraries for Go and Python.

  You can find libraries for other languages created by the community in our Awesome Hetzner Cloud List. You are also welcome to develop something yourself! Take a look at our API documentation at docs.hetzner.cloud.

•  What are the Hetzner Cloud Volumes?

  It is a feature for fast, flexible, and cost-effective (SSD based) block storage which you can attach to your Hetzner Cloud Server.

•  How does Hetzner Online store the data in Volumes?

  Every block of data is stored on three different physical servers (triple replication).

•  How many servers can I create?

  Each customer has a default limit for the number of Cloud resources that we simultaneously provide. If you would like to increase your limit, you can send a request to our support team by opening a support ticket via Cloud Console. Our team will quickly review your request and, if everything is in order, they will increase your limit.